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Web Accessibility

Last updated: July 13, 2026

MASI SUNRISE, SLU (“MASI,” operating as MASI Longevity Science) is committed to making masi.eu usable for as many people as possible, including people with disabilities.

We aim to provide an inclusive experience so customers can browse products, complete checkout, manage subscriptions, and contact support with reasonable ease. We work toward alignment with recognized standards such as the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA where practicable, and we consider guidance related to the ADA, Section 508, and similar resources when improving the site.

Accessibility is ongoing. Shopify themes, apps (including subscription, reviews, and marketing tools), third-party scripts, and new content can affect accessibility. We improve issues as we identify them and as our platform allows.

What we work on

  • Clear structure and readable text where we control the theme
  • Keyboard and focus usability for core paths where supported by the theme/apps
  • Color contrast and visible controls in areas we design
  • Text alternatives for meaningful images we upload, where applicable
  • Forms and checkout flows provided by Shopify and connected apps

Known limits

Some experiences depend on Shopify, Recharge, review widgets, analytics, or advertising tools that MASI does not fully control. Those components may not always meet the same standard as pages we author directly. If a tool blocks you from completing a purchase or managing an order, contact us and we will help by alternative means where reasonably possible (for example email support).

Feedback and assistance

If you have trouble using the website, need content in another format, or want to report an accessibility barrier, email us:

MASI SUNRISE, SLU
Avinguda de Pau Casals 14, 08021 Barcelona, Spain
Email: support@masi.eu
Telephone: +34 648 63 18 42

Please include the page URL, what you were trying to do, the device/browser you used, and any assistive technology (if relevant). We will review and respond as soon as reasonably possible.

Helpful external resources

Related MASI pages

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