Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by MASI Longevity Science. Throughout the site, the terms “we”, “us”, and “our” refer to MASI Longevity Science. MASI Longevity Science offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.
Headings in this agreement are for convenience only and do not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material is for general information only and should not be relied upon without consulting more complete or timely sources.
This site may contain historical information. It is not current and is provided for reference only.
We may modify the site’s contents at any time but are not obligated to update information.
You agree it is your responsibility to monitor changes to the site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the service (or any part of it) at any time without notice.
We are not liable to you or any third party for any such modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange in accordance with our Refund Policy: https://masi.eu/policies/refund-policy
We strive to display product colors and images as accurately as possible, but we cannot guarantee accuracy on your screen.
We reserve the right to limit product or service sales to any person, region, or jurisdiction on a case-by-case basis.
We may also limit quantities of any products or services offered.
Descriptions and pricing are subject to change at any time without notice.
We may discontinue any product at any time.
We do not guarantee that any product, service, or material purchased will meet your expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place. We may limit or cancel quantities purchased per person, household, or order.
These limits may include orders placed under the same account, credit card, billing, or shipping address.
If we make a change to or cancel an order, we may notify you via the contact details provided at the time of order.
You agree to provide current, complete, and accurate account and purchase information.
Please promptly update your information as needed for transaction completion.
For details, see our Refund Policy: https://masi.eu/policies/refund-policy

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsements.
Use of such tools is at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS
Some content, products, or services may link to third-party websites.
We are not responsible for examining or evaluating such materials and disclaim liability for them.
Review third-party policies before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
By submitting any feedback or material, you grant us the unrestricted right to edit, copy, publish, distribute, and use it.
We are not obligated to maintain submissions in confidence, compensate for them, or respond.
You agree your submissions will not violate any third-party rights or include unlawful or harmful content.
You may not use a false email or mislead us or others as to the origin of any comments.
You are solely responsible for your comments.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy: https://masi.eu/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or inaccuracies and cancel orders if information is incorrect.
We are not obligated to update information unless required by law.

SECTION 12 – PROHIBITED USES
You may not use the site or its content for any unlawful or harmful purpose.
This includes but is not limited to infringing intellectual property, transmitting malware, collecting personal data, or interfering with security features.
We may terminate your use for violating these terms.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service.
All products and services are provided “as is” without warranties unless expressly stated.
We are not liable for any damages resulting from your use of the service or products.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless MASI Longevity Science and affiliates from any claim or demand arising from your breach of these Terms.

SECTION 15 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, it shall not affect the validity of the remaining provisions.

SECTION 16 – TERMINATION
These Terms remain in effect until terminated by either party.
We may terminate your access at any time for breach of these Terms.

SECTION 17 – ENTIRE AGREEMENT
These Terms, along with our policies, constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of Spain.

SECTION 19 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of the site after changes constitutes your acceptance.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service can be sent to info@masi.eu
MASI Longevity Science
MASI SUNRISE, SLU
Avinguda de Pau Casals 14, 08021 Barcelona, Spain
+34 648 63 18 42
B16741456

SECTION 21 – SUBSCRIPTIONS
By subscribing to any MASI Longevity Science product, you authorize recurring billing based on your selected plan (monthly, bi-monthly, or annual). Pricing for monthly and bi-monthly subscriptions may change with prior notice. Annual plans remain locked at the original rate.

SECTION 22 – CANCELLATION POLICY
You may cancel your subscription at any time by logging into your account at https://account.masi.eu or contacting us at info@masi.eu. Cancellations will take effect within 3 business days. No further charges will be made after confirmation.

SECTION 23 – FRAUD & CHARGEBACKS
Filing a false or fraudulent chargeback is a violation of these Terms. MASI Longevity Science reserves the right to pursue legal action and recover damages, fees, and legal costs resulting from fraudulent chargebacks or abuse.